Privacy policy

Welcome to Rivanzo ("we," "our," or "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (processed securely through third-party payment providers)
  • Order history

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages viewed
  • Time spent on the website
  • Referral source
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Provide customer support
  • Communicate about your purchases
  • Improve our products and services
  • Personalize your shopping experience
  • Prevent fraud and unauthorized transactions
  • Send promotional emails and offers (only where permitted by law)
  • Comply with legal obligations

3. Payment Security

We do not store your complete payment card information. Payments are securely processed through trusted third-party payment providers using industry-standard encryption and security measures.

4. Cookies

We use cookies and similar technologies to:

  • Keep your shopping cart active
  • Remember your preferences
  • Analyze website traffic
  • Improve website performance
  • Deliver personalized advertisements where applicable

You can manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

5. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties only when necessary, including:

  • Payment processors
  • Shipping and logistics providers
  • Marketing and analytics providers
  • Customer support platforms
  • Legal authorities when required by law

All service providers are expected to protect your information appropriately.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of internet transmission or electronic storage is completely secure.

7. Data Retention

We retain your information only for as long as necessary to:

  • Complete your orders
  • Provide customer support
  • Meet legal and tax obligations
  • Resolve disputes
  • Enforce our agreements

8. Your Rights

Depending on your location, you may have rights to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Withdraw consent where applicable
  • Request a copy of your personal information
  • Object to certain processing activities

To exercise these rights, please contact us.

9. Marketing Communications

If you subscribe to our newsletter or promotional emails, you may unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us directly.

10. Third-Party Services

Our website may contain links to third-party websites or use third-party services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing personal information.

11. Children's Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

12. International Users

If you access our website from outside our operating country, your information may be transferred, stored, and processed in countries where our service providers operate.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised "Last Updated" date.

14. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

Store Name: Rivanzo

Email: rivanzo.support@gmail.com

Website: https://rivanzo.in

We will make reasonable efforts to respond to your inquiry as promptly as possible.